Privacy Policy

1. Introduction

Tejas AI Systems ("Company", "we", "our"), operating from Tirupati, Andhra Pradesh, India, provides 24/7 AI lead capture, patient appointment booking, and automated customer engagement systems. This policy outlines how we handle personal data collected through our website and tenant AI assistants.

2. Data We Collect

We collect minimal personal data strictly necessary for fulfilling appointment requests and client communications:

• Contact Details: Full name, WhatsApp phone number, and email address.
• Business Configuration: Clinic/Venture names, doctor credentials, operating hours, and FAQ content.
• Appointment Inquiries: Preferred consultation dates and general chief complaints submitted to tenant bots.

3. Multi-Tenant Data Isolation

All tenant data is strictly isolated using database-level Row Level Security (RLS). Under no circumstances is patient or buyer data of one clinic accessible to another tenant or exposed publicly.

4. No Sale of Personal Data

We do not sell, rent, or trade patient or prospective buyer contact information to third-party data brokers or marketing lists.

5. Grievance Officer

For questions, data access requests, or deletion requests, contact our Operations Director at:
Email: privacy@tejasai.in
Address: Tirupati Urban, Andhra Pradesh 517501, India.